Business Transformation

Six Sigma Integration, Inc.

Serving clients since 1995

Six Sigma Integration, Inc.

Lean Six Sigma Training and Consulting Solutions

The Lean Office

Today's global office environments are complex systems consisting of people and technology. An accounts receivable, human resource or book publishing process may reside in one country, but, its core functions performed across the world. In these complex office systems, the deployment of simple and standardized process workflows will reduce cycle time and transaction cost while improving quality.  


  • In this 2 day workshop, based on our book titled, Lean Six Sigma for the Office, you will learn to plan and facilitate enterprise-wide rapid improvement events to improve Total Customer Experience (TCE). It is a hands-on and practical workshop, with simulations, to help increase your company's competitive advantage. It also emphasizes the importance of strategic alignment when improving business processes and their effects upon organizational culture.


The workshop demonstrates how to plan and deploy Lean Six Sigma methods in banking, insurance, mutual funds, manufacturing, retail operations as well as many other service systems. It provides a concise and practical source of information to help  rapidly improve service operations anywhere in the world.

It also provides Excel checklists and evaluation tools and templates to help your team improve.

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COPYRIGHT 2016 Six Sigma Integration, Inc. All rights reserved. The term “Six Sigma” is a trademark of Motorola. The books and their contents are the property of their respective publishers or owners.