Our research, teaching, and publications focus on Operational Excellence, Total Customer Experience and Productivity
- e2e Quote to Cash Process Engineering.
- Facilitated deployment of GDPR process framework for a global technology organization.
- Onsite and remote project coaching for a major energy company across multiple sites including Houston, Chicago, Alaska, California, Washington, and Louisiana. Applications include indirect procurement, production, and refining.
- Delivered executive training, developed black belt project charters, and delivered Black Belt training for belts in Japan, Korea, Hong Kong, India, and Singapore in three languages using. simultaneous translation
- Facilitated global enterprise-wide Kaizen events, both onsite and remote, for a global technology organization.
- Productivity acceleration
- Operational assessments
- Project identification
- Project audits
- Onsite or remote coaching
- Design for Six Sigma (DFSS) for services, supply chain, and products
- Champion training
- Black Belt training
- Green Belt training
- Yellow Belt training
- Reducing operational risk
- Lean Six Sigma Supply Chain
- Lean Six Signa for the Office