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Our research ...

Our research focus

  • The "voice of” customers, suppliers, employees, and partners
  • Design Thinking Alignment
  • Ecosystems in Information Technology
  • Mapping High Volume Transactions through Systems
  • Robotic Process Automation Applications
  • Automating for Solution Sustainability
  • Data Privacy (General Data Protection Regulation)

Productivity acceleration

  • Productivity acceleration
  • Operational assessments
  • Project identification
  • Project audits
  • Project coaching
  • Benchmarking

Operational risk analysis

  • Examining the reasons for the failure of people and of systems related to such things as information technology, healthcare, and security as well as structural and machine failures.
  • Cognitive factors and organizational dynamics, including ethics, are major contributors to most unexpected and catastrophic failures causing loss of life and extensive property damage.

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